Choosing the Right Retail Software for Your Retail Business in India
The retail landscape in India is fast-paced, with ever-increasing levels of speed, accuracy, and smart management required. With organized retail and omnichannel retail now commonplace, there is no more time to use outdated billing machines or to have a disjointed system of tasks. Therefore, a reliable, intelligent and localized Retail Billing software is imperative – not just a generic POS system.
At EPOS Direct India, we are focused on retail-based billing software that not only provides an access point to process transactions, but also provides your business with the ability to make data-driven decisions, and helps you to run effective and sustainable retail operations.
What Is EPOS Software?
EPOS (Electronic Point of Sale) software is the main system in retail stores that focuses on sales, billing, inventory, and some customer information in real time. EPOS systems combine software features, hardware and processes that go way beyond just printing a green paper receipt. With cloud-accessible EPOS, business owners are able to understand how their store is performing, anywhere with a mobile-enabled device.
Today’s EPOS is much better than restricted POS software used in India; modern EPOS technology offers:
- Real-time inventory sync
- GST-compliant invoices
- Loyalty program that is embedded
- Permissions for customer unique roles in the application
- Reporting and Analytics
Why Indian Retailers Need Localised EPOS Software
One size does not fit all – particularly a market that is as complex and diverse as India. Here is the context of why local context matters when choosing retail EPOS software in India:
- GST and Billing Compliance
Good EPOS/ billing software should be 100% GST ready with HSN codes, tax reports, and automated compliance features. At EPOS Direct India, we build our systems keeping in view Indian taxation and retail documents.
- Multi-Language Functionality
Many retailers in India may employ staff who are much more comfortable with Hindi, Tamil, Telugu, or other regional languages. Retail billing solutions, at the very least, should provide support for multiple languages, which could reduce training time, and improve the accuracy at billing counters.
- Power Outages & Offline Mode
Given the typical lack of reliable connectivity to the internet, a cloud-only POS system without an offline mode to use during power outages and intermittent connectivity could mean losing sales. Our software operates in both a cloud environment and offline environment, so you don’t lose any sales.
Core Features Modern Indian Retailers Should Look For
When selecting EPOS/billing software suppliers in India, consider the following features that actually provide value above and beyond billing:
- Centralised Inventory Management
Manage stock from anywhere across multiple retail stores or warehouses from one dashboard. Monitor fast moving items, automate your reorder levels and avoid stockouts.
- Integrated CRM & Loyalty
Reward your repeat customers through an in-app loyalty points or discounts in their wallet. Collect customer data at checkout that you can use to send a personalised offer via SMS or integration with WhatsApp.
- Employee Access Management
Set different access levels for cashier, supervisor or manager. Keep an eye on employee performance with detailed audit logs to reduce shrinkage.
- Customizable Dashboards & Reports
Know instantly how many sales your business generated by product, by store, by time and by staff member. Use this data to find out your top-selling items or slow movers. Use this data to determine where and how you want to place stock and your pricing model.
- Seamless eCommerce Synchronisation
If you’re selling online via Shopify, WooCommerce or Amazon India, be sure that your EPOS software has native integration so that your inventory, pricing and sales data are consistent.
Industry Use Cases in India
Supermarket Software: Automate pricing by weight, manage perishables and track shelf-life.
Fashion Retailers Software: Manage SKUs by size and colour, accept exchanges and returns and push digital receipts.
Mobile Stores Software: Track IMEI numbers, accept EMI billing and manage accessories and warranties.
Pharmacy Software: Track-by-batch, manage expiry and tracking through DAVA India.
Why EPOS Direct Software Works for Indian Retail
At EPOS Direct India, we have helped over 100000+ retail businesses across the world. Our software is designed to grow with your business, whether you have a single shop or a national presence.
Here are just a few benefits of the software:
- Support and onboarding based from India
- One-time payment or subscription options
- GST, barcode, and payment integrations
- Mobile EPOS for billing anywhere
In closing: Invest in the right billing software.
Retailers in India need to stop thinking of POS software as a billing software and to start thinking of it as a business intelligence software. The right billing software in India will allow you to adapt quickly, remain compliant and create new revenue.
Need help selecting a custom EPOS solution for your retail business?
Have a look at the software demos at eposdirect.co.in, or speak with a local EPOS specialist today.